LAST YEAR'S Scottish Housing and Support Conference attracted more than 150 participants and the feedback on the event was very positive. There was the opportunity to network with others, discuss the issues raised in conference sessions and consider the implications for services and for service users.

The active input of service users continues to sustain this Conference as a unique forum for Scotland. And the promotion of new ways of working helps to improve service delivery, policy and practice across the country.

In the interests of the environment, we made this our first paperless conference and put the speaker presentations onto this website as PDFs.

SHASC Conference 2009 presentations

• Personalisation and choice: Stephen Sandham, Scottish Government.

• The service user experience: Graham Morgan, Highland Users Group and Amanda Miller, Bield Housing Association.

• The local authority experience: Geoff Brown, City of Edinburgh Council and Julie Hunter, North Lanarkshire Council.

• TUPE and the service user voice when services transfer: Wendy Spencer, Turning Point Scotland.

• Using Fab Pad: Susan Aktemel and Colin Marshall, Impact Arts.

• Social reporting: Craig Sanderson and Sheila Maxwell, Link Group and Penny Morriss, Forth Sector Development.

• Service users as lay assessors - how do we make it work? Jo Phillips and Greg McFarlane, Care Commission.

• Circles of support and community connections: Laura Troll and family members, Equal Futures.

• Telling it as it is - invited service users in conversation about their services.

• Local area co-ordination: Claire Green, Steve Robertson, Sandra Hooper and Dougie Purves, National LAC Team. This session was discussion-based and had no digital presentation.

RETURN TO 2010 CONFERENCE HOME PAGE HERE