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WE OFFER a wide range of training courses, each of which can be tailored to meet the needs of your staff. We have extensive experience of delivering training for clients across mainland Scotland and the islands.

We can organise training for you in a convenient city or town, or we can travel to your organisation to deliver in-house training. Either way, we will give advice on the most cost-effective solution.

Our trainers: Our lead trainer, Norma Jones, specialises in inter-personal communication skills. Her training experience, developed over 15 years, spans the public, voluntary and private sectors.

We also draw on a pool of experienced training associates to deliver a broad spectrum of management, personal development and new technology training.

Who we train: We have designed and delivered training commissioned by:

  • personnel departments
  • housing associations
  • voluntary organisations
  • community groups
  • universities, colleges
  • continuing education
  • radio helpline advisors.

We also contribute to continuing professional development courses for GPs, lawyers, and managers from developing countries.

Range of courses: Our comprehensive range of courses includes:

  • interpersonal skills
  • public speaking
  • media relations
  • basic DTP
  • Internet and Web awareness
  • training for trainers
  • customer care
  • interviewing skills
  • management and prevention of violence at work
  • assertiveness and confidence building
  • change management and handling stress.

We will devise other training packages at your request.

What it costs: Our rates are very competitive. Our prices include all training materials.Travel and subsistence will be charged for out-of-Edinburgh expenses. Reductions will be given for block-training bookings. Where new or specialist courses are requested a small development fee will also be charged.




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